Terms and Conditions of Sale
Last Updated: October 16, 2025
1. Introduction
These Terms and Conditions of Sale (“Terms”) govern all orders, purchases, and catering arrangements (“Orders”) made with La Crêpe D’Or (“we,” “us,” or “our”), whether through our website https://www.lacrepedor.com, by phone, email, or in person.
By placing an order or submitting payment, you (“Customer,” “you,” or “your”) agree to be bound by these Terms.
2. Quotations and Pricing
All prices are listed in U.S. Dollars (USD) unless stated otherwise.
Quotes are valid for 14 days from the issue date unless otherwise specified.
We reserve the right to correct typographical or calculation errors.
Menu items, ingredients, and prices are subject to change based on availability, seasonality, and market conditions.
3. Orders and Deposits
A booking or catering date is not confirmed until a deposit or signed agreement is received.
Deposits are typically non-refundable, except at our discretion or if we cannot fulfill the order.
By submitting an order, you confirm that all event details, quantities, and specifications are accurate.
4. Payments
Payment methods may include credit card, debit card, electronic invoice, or other approved methods.
Full payment is typically due prior to the event or at delivery, unless otherwise agreed in writing.
Late payments may be subject to a 1.5% monthly interest charge or the maximum allowed by Utah law.
Title to all goods and services remains with La Crêpe D’Or until full payment has been received.
5. Cancellations and Refunds
We understand that circumstances can change. Our cancellation policy is as follows:
A. Catering Orders
More than 14 days’ notice: Full refund of any payments made, minus non-recoverable costs.
7–14 days’ notice: 50% of the total order amount will be retained.
Less than 7 days’ notice: No refund will be issued, as food purchasing and labor planning will have begun.
B. Food Truck Orders / Prepaid Pickups
Orders canceled within 24 hours of pickup may not be eligible for a refund.
Refunds for product dissatisfaction may be considered on a case-by-case basis if there is a documented issue with quality or service.
C. Refund Method
All approved refunds will be processed to the original payment method within 7–10 business days.
6. Event and Delivery Conditions
Delivery and service times are estimates and may vary due to traffic, weather, or other conditions beyond our control.
The Customer must ensure adequate access, parking, and setup space for food truck or catering equipment.
Additional fees may apply for extended service times, difficult access, or off-site setup requirements.
7. Food Safety and Liability
La Crêpe D’Or follows all applicable health, safety, and food-handling regulations.
Once food has been delivered or served, responsibility for proper storage and consumption transfers to the Customer.
We are not liable for any illness, damage, or injury resulting from improper handling or consumption of food after delivery.
8. Allergies and Dietary Requirements
Customers must clearly communicate any allergies or dietary restrictions when placing an order.
While we take care to avoid cross-contact, our kitchen and food truck handle gluten, nuts, dairy, and other allergens.
We cannot guarantee that any item is completely allergen-free.
9. Force Majeure
We are not liable for delays, cancellations, or non-performance caused by events beyond our reasonable control, including but not limited to:
Severe weather
Supply chain disruptions
Accidents or illness
Equipment failure
Government restrictions or emergencies
If such an event occurs, we will make reasonable efforts to reschedule or provide a refund for any unfulfilled portion of your order.
10. Limitation of Liability
To the maximum extent permitted by law:
Our total liability for any claim arising from a sale or service shall not exceed the amount paid for that specific order.
We are not responsible for indirect, incidental, or consequential damages, including lost profits or opportunities.
11. Indemnification
You agree to indemnify and hold harmless La Crêpe D’Or, its owners, staff, and affiliates against any claims, losses, or damages arising from:
Misuse or alteration of our products after delivery
Inaccurate or incomplete information provided by you
Violations of these Terms
12. Governing Law and Venue
These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-law principles.
Any disputes shall be resolved in the appropriate state or federal courts located in Utah County, Utah.
13. Entire Agreement
These Terms, along with any written quotation or confirmation, constitute the entire agreement between La Crêpe D’Or and the Customer.
No verbal agreements or modifications are valid unless confirmed in writing by us.
14. Contact
For questions, cancellations, or account inquiries, please contact:
La Crêpe D’Or
info@lacrepedor.com
Based in Utah, USA